Actions overview
Actions are things MimicBot can do on behalf of your visitors beyond answering questions. Out of the box, the crawler discovers six action types automatically: newsletter signups, contact forms, mailto links, calendar bookings, phone numbers, and WhatsApp links. Each discovered action starts in a review state and must be activated before the widget will offer it to visitors.
The lifecycle
An action moves through four states:
| Status | Meaning |
|---|---|
review | Discovered by the crawler, not yet offered to visitors. Default on creation. |
active | Offered to visitors; the bot can propose this action in a chat. |
disabled | Temporarily off without losing configuration. |
dropped | Marked as bad or wrong — won't be re-discovered on re-crawl. |
Where actions come from
Every crawl runs an extraction pass that scans each page for:
<form>elements with recognized field patterns (contact_form,newsletter)mailto:/tel:/whatsapp:/// Calendly / Acuity URLs- Phone numbers with structured data
Discovered actions are inserted with status: 'review'. You review them in the dashboard (or via API), approve or drop them, and the active ones flow into the bot's proposal stream at chat time.